Episode 02

Revolution in Customer Experience

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PayTalks is a podcast
about the future of payments —

And the people driving it. In each episode, we talk with some of the brightest minds in the industry to understand how innovation, regulation and technology are transforming the way money moves across the world. An initiative by PagoNxt Payments, in collaboration with Microsoft.
#Episode02

Revolution in Customer Experience

Welcome to the second episode of #PayTalks. In this episode, we discuss how payment methods are evolving and what's next. From paying with your phone without taking out your wallet, to how artificial intelligence is already working in the background to make everything faster, more secure, and frictionless.
Meet the Speakers

Juan Franco

CEO Getnet
LinkedIn

Antonio Hernández

Financial Services Global Sales Director at Microsoft
LinkedIn

Elena Tamarit

Head of Sales in Visa
LinkedIn

Miguel de Cardenas

General Manager Iberia & VP Sales in Fiserv
LinkedIn

Our host

Sharay Abellán

Marketing and Business Development
at PagoNxt
Emmy-winning journalist who believes great stories can move people — and payments. From NBC News and hosting radio shows to PagoNxt Payments. Sharay Abellán now leads product marketing and communications at our paytech — and hosts PayTalks.

Episode 1: at a glance

José Luis Calderón

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“Instant payments will shape the future of B2B.”

Beatriz Giménez

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"And I always say that payments you only want two things. One is that you pay when you want to pay, and the second one is that nothing else happens above, beyond that payment"

Paco Salcedo

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"Agentic AI will transform the next five years."

Arthur Bedel

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"Payments are also a form of self-expression."

José Luis Calderón

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"The invisibility of payments would be our success as an industry."

Beatriz Gimenez

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"Instant payments, instant fraud."

José Luis Calderón

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"The 21st century is finally coming to international payments"

“The views and opinions of today’s participants are strictly their own and not necessarily those of the companies for whom they work or represent. Nothing in today’s podcast should be viewed as financial, business, legal, accounting, or tax advice.”

Podcast Disclaimer: This recording has been prepared by PagoNxt Payments Services, SL ( “PagoNxt”). These recordings are for informational purposes only and are not intended to be financial, business, legal, accounting, or tax advice. You should seek independent advice before making any decisions about your finances. Opinions expressed are as of the date of recording and are subject to change. The views and opinions of podcast participants are strictly their own and not necessarily those of the companies for whom they work or otherwise represent.  PagoNxt is the owner or licensee of all intellectual property rights in the podcast, including but not limited to the copyright, the trademarks and any rights in the designs. All podcast episodes and any other part of the podcast should not be recorded, copied, distributed, modified, published or otherwise used, in whole or in part, by anyone for any purpose without PagoNxt’s prior written approval. You are authorised to utilise the podcast for personal purposes only and are prohibited from using it for commercial purposes. The information and opinions contained in these recordings are derived from a variety of sources deemed to be reliable by PagoNxt and are not guaranteed as to accuracy or completeness. Reliance upon information in any podcast is strictly at your own risk, and neither PagoNxt nor any of its affiliates will be liable for any losses or damages in connection with the use of the podcast. None of the guests or contributors to the podcast will be responsible for your use of the information contained therein.